For OWNERS / MANAGERS and ALL STAFF
For OWNERS / MANAGERS and ALL STAFF
One Day Course Content
CONTENT
Developing Excellent Customer Service
Where Service Begins
What are the Key Elements of good service?
What areas are you good/poor at?
Why businesses lose customers
How your customers see you
How you want them to see you
The rules of selling
At a venue close to your business
6.30 pm to 9.30 pm
@ a date to be agreed
Workshop Costs
This workshop costs 95 and includes refreshments, teas and coffees and course material. This workshop is 50% grant aided by Skillnets. These workshops are grant aided by Skillnets for 2004 only.
Contact Craft Butchers Skillnet today on 01-2961400
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